The government has approved a bill that includes mandatory identification of users, the right of reply for establishments, ...

Artificial Intelligence (AI) is revolutionizing customer service by enhancing speed, efficiency, and providing ...

His thesis was both radical and prescient: companies should eliminate work and processes that do not create value, rather than simply automating inefficiencies with ...

After the inclusion of Spring Festival on the UNESCO's Intangible Cultural Heritage List, the 2025 National Online New Year Shopping Festival seems poised to become a landmark in e-commerce. The ...

The change in technology over the last 20 years has been transformational and, in many ways, has spoiled customers, claims ...

Retail Week recently asked 1,000 UK consumers to name, unprompted, the retailers and brands they feel provide the best ...

Artificial intelligence (AI) is fast becoming one of the most significant trends shaping the travel and tourism industry, redefining how travellers plan, book, and experience journeys.

Artificial intelligence has long ceased to be the subject of science fiction films. Businesses increasingly use AI ...

Discover the best site to buy Facebook page likes for authentic engagement and guaranteed growth. Expert reviews of top ...

Customer service has continued to deteriorate, the Public Accounts Committee said, as it urged the tax authority to be bolder ...

The job market is evolving rapidly, and to stay competitive in 2025, job seekers must update their resumes to highlight ...

Payment service providers need to rethink their business model and take advantage of their customer relationships to offer ...