IT Service Management (ITSM) has transitioned from a back-office function to a central component of success in today’s digitally driven business environment. Traditionally, ITSM is relied on to ensure ...

The year of ITSM modernization: agility, automation and AI take center stage. Agile, no-code tech accelerates adoption and ...

The research maps ITSM progress against a maturity model that looks at its progression from IT department enabler to digital catalyst. The ITSM maturity curve finds that the vast majority of ITSM ...

There are more than 400 IT service management tools (ITSM) products in the market, although ServiceNow, BMC and Ivanti combined for 70 percent of the global market share in 2019, according to ...

ServiceNow and Google Cloud announced a major expansion of their partnership to maximize the value of generative AI across ...

SANTA CLARA, Calif. & SUNNYVALE, Calif. - ServiceNow (NYSE: NYSE:NOW) and Google (NASDAQ:GOOGL) Cloud have announced an ...

ITSM-NG is a GLPI fork with the objective of offering a strong community component and relevant technological choices. It is an ITSM software that allow you to manage all your assets from technical ...

Atomicwork, a leading innovator in agentic service management solutions for enterprise IT, is announcing the completion of its Series A funding round, having raised $25 million.