Norman And Brown On Human-Centered Design. Deci And Ryan On Motivation. Conventional change management theory (described in my first post) ignores a concept that is central to organizational ...

Nohria, Nitin, Boris Groysberg, and Linda-Eling Lee. "Employee Motivation: A Powerful New Model." HBS Centennial Issue Harvard Business Review 86, nos. 7/8 (July–August 2008): 78–84.