The PMP certification, offered by the Project Management Institute (PMI), is a prestigious credential for project managers.

The IT Infrastructure Library (ITIL) offers best practices for delivering IT services using a systematic approach to IT service management (ITSM). ITIL certification is near the top of almost ...

ServiceDesk Plus嵌入了由专有AI技术和其他AI解决方案（如OpenAI的ChatGPT和Microsoft Copilot）驱动的AI功能，使服务交付团队能够无缝地将智能融入其现有的IT服务管理（ITSM）实践和工作流程中。