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with a fractional CS leader and a customer success manager to support their needs. Fractional customer success provides businesses with the flexibility to scale their CS efforts as needed.

Ashish Kumar is a customer success expert with a proven track record in driving client satisfaction and business growth. His ...

IBM will hire more than 700 customer success management (CSM) employees worldwide this year, according to IBM’s global vice president of customer success, which has the potential to benefit the ...

Impact Plus, a global pioneer in providing advertisers with solutions to evaluate and reduce the environmental impact of their online ads, today (January 22nd, 2025) announced that sustainability ...