Summary: The IT Service Management function has entered a new era. Long regarded as the set of practices and solutions for ensuring that technology is best meeting the needs of users, it now ...

Healthcare organization shifts from traditional IT service management to modern cloud-based, AI-powered operations with BMC ...

From ServiceNow and BMC to Broadcom and IBM, here are the 11 vendors that made Gartner’s new Magic Quadrant For IT Service Management Tools. Magic Quadrant For Service Management Tools The COVID ...

BBVA launched a global initiative to modernize and standardize ITSM and ITOM processes with the BMC Helix solutions. With the BMC Helix platform of solutions, BBVA has: Unified IT processes across ...

Agentic AI, highly adaptive to new variables and scenarios, has the potential to change enterprise workflows and operational ...